Ledger® Live — Login | Getting Started™

Why this guide

This page walks you through the safest, most reliable way to get started with Ledger Live: from installing the application, to connecting your Ledger hardware device, completing the login process, and adding accounts. Each step includes troubleshooting tips and security reminders so you won't miss anything important.

Before you begin — prerequisites

Your Ledger hardware wallet (Ledger Nano S Plus, Ledger Nano X, or newer).
A computer (Windows/macOS/Linux) or mobile device and a USB cable or Bluetooth (for Nano X).
Latest Ledger Live app downloaded from the official Ledger website.
Your 24‑word recovery phrase stored securely offline (never share it).

Tip: Always download Ledger Live from the official source. Phishing sites often mimic the Ledger domain — verify the URL before downloading.

Step‑by‑step login & setup

Download and install Ledger Live
Visit the official Ledger website and download Ledger Live for your operating system. Run the installer and follow on‑screen instructions.
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Windows: Open the .exe ➜ Next ➜ Install
macOS: Open the .dmg ➜ Drag Ledger Live to Applications
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Open Ledger Live and choose your option
When Ledger Live launches choose either Set up a new device (if your Ledger is new) or Connect device / Restore device if you already have a recovery phrase.
Connect your Ledger device
Connect via USB (or Bluetooth for Nano X). Use the original cable if possible. Unlock your device by entering your PIN on the hardware screen.
Allow Ledger Live to communicate with your device
You may see a prompt on the device to allow the connection. Confirm using the device buttons. Ledger Live will then request access to read public keys — this is normal and safe.
Add accounts
In Ledger Live select "Accounts" → "Add account". Choose the cryptocurrency (Bitcoin, Ethereum, etc.) and follow the on‑screen instructions. Ledger Live synchronizes account balances by reading public keys from your hardware device — your private keys never leave the device.
Complete initial sync
After adding accounts Ledger Live will synchronize transaction history. Allow a few minutes for the first sync to complete depending on network activity.
Secure your setup
Double‑check that your recovery phrase is stored offline and private. Consider enabling a device passphrase (advanced) and set a strong PIN.

Security checklist

Always verify the Ledger Live download URL and digital signature when available.
Never enter your recovery phrase into a computer, phone, or website.
Use a hardware wallet; do not keep large amounts on exchanges or hot wallets long term.
Beware of phishing emails and fake support chats. Ledger support will never ask for your 24‑word phrase.

Warning: If you ever type your recovery phrase into a website or share it, move funds immediately using a new device and a new recovery phrase.

Common problems & troubleshooting

Device not recognized: Try a different USB port, cable, or reboot your computer. Ensure Ledger Live is updated.
Ledger Live stuck syncing: Check your internet connection, restart Ledger Live, and retry. If the problem continues, remove and re‑add the account (your keys are safe on the device).
PIN forgotten: If you forget the PIN you'll need to reset the device and restore from your recovery phrase. Only restore on a device you trust.
Suspicious software found: Run anti‑malware scans and avoid using unknown USB hubs or public computers.

FAQ

Do I need an account to view balances?: No — Ledger Live reads public account data from your hardware wallet to display balances, but you must connect the device to authorize reading.
Can Ledger Live manage multiple devices?: Yes. Ledger Live supports multiple devices — add accounts from different devices within the same app.
What is a passphrase?: A passphrase is an optional extra word (or sentence) added to your recovery phrase to create a hidden wallet. Use it only if you understand the risks; if you lose the passphrase you lose access to the funds.

Final notes & next steps

After finishing the steps above, consider these next actions: enable two‑factor authentication on related accounts (email, exchange), review your portfolio periodically, and keep your Ledger firmware up to date via Ledger Live's built‑in updater when prompted.

Tip: For advanced users, explore Ledger Live's "Manager" to install or remove app packages for specific cryptocurrencies on your device. Only install apps you actually use to conserve device memory.